Customer Relationship Management :
 Customer Care
Inbound Customer Care
 
Outbound Care
 
Customer Analysis
 
Documentation
Customer Retention
 
                 
 Collection/Retention Management
Field Working for collection & retention
Full Telecalling & Backend Support
Collect o/s with proper solution to customers & 100% effort to Retain
MNP & DTH Retention on TC/Field both
 Technical Support
First Level Support
 
Second Level Support
 Chat & Mail Support
E-mail Support
 
Chat Support- Reactive and
 
Proactive Chat Support
 Sales & Marketing Management
Inbound Enquiry/Order Taking
 
Outbound Sales
 
Lead Generation
E-mail Marketing
 
Awareness Campaigns
 
Market Research
 
 
coperight@2012MAYA Global Services